Mounting

Your camera is pointing at the sky

Faces cut off at the chin. Packages you cannot see on the step. A great deal of porch ceiling. Three different things cause this, and they do not have the same fix.

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Last updated 2026-08-28

Mounted flat at the old button’s height the lens looks past a visitor at the roofline. Tilted down it covers the face and the step.

Height is usually the real cause

Doorbells get mounted at the height of the old button, and that height was chosen for a hand, not a lens. Put a wide-angle camera above eye level and it looks down at the tops of people's heads and out at the roofline behind them.

Lowering the mount fixes more than any accessory will. Where that is not possible, a wedge is the substitute.

Wedge, corner mount, or neither

A wedge tilts the camera down, typically by a fixed number of degrees. This is what you want when faces are cut off at the top and the step is out of frame.
A corner or angle mount turns the camera left or right. This is for a doorbell set back in a recess, or one facing along a wall instead of out at the visitor.
Neither helps if the problem is the field of view itself. A camera with a tall aspect ratio sees the step natively; a wide one may never do it well whatever you bolt to the back.

Check the software before buying hardware

Most cameras let you crop or adjust the active area of the image, and some offer a package-watching mode that biases the view downward.

It costs nothing to try, it is reversible, and on a camera mounted only slightly too high it can be enough. Adjust the view in the app, look at a recording, and only then decide whether you need the wedge.

Work out which correction you need

Look at what is cut off

Faces cropped at the chin means the camera sits too high. A view full of porch ceiling means it is tilted up. Packages missing from the step but faces fine means the angle is close and the field of view is short. These are three different faults.

Try the app first

The software fix described above costs nothing and reverses in a tap. On a camera mounted only slightly high it is often the whole answer, which makes it worth ten seconds before you buy anything.

Check the bracket you already have

Plenty of doorbells ship with an angled backplate already in the box, fitted flat by whoever installed it. Take the camera off and look at the back of the mount before buying a second one.

Then decide: lower it, or wedge it

If the camera is more than a few inches too high, moving it down beats angling it, because a wedge aimed steeply at a distant subject distorts the face. If the height is right and only the angle is wrong, that is what a wedge is for.

Wedge turning a doorbell sideways on an exterior brick wall

Wedge and angle

RIOVO adjustable 30–55° angle mount

Turns the camera left or right, anywhere from 30 to 55 degrees, with a printed scale so you can set a known angle instead of guessing. This is the fix for a doorbell set back in a recess, or one facing along a wall instead of out at whoever is standing there. It does not tilt the camera down: if faces are cut off at the top of the frame, this is the wrong part.

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Wedge tilting a doorbell downward toward the step

Wedge and angle

Ring Wedge Kit

Three stackable wedges that tilt the camera down by 5, 10 or 15 degrees. That is the fix when faces are cut off at the top and the step is out of shot. The tilt is modest next to the sideways mounts, and that is the point. A few degrees is usually all a doorbell hung at the old button's height needs. Ring's own part, and it fits the Video Doorbell (2nd Generation) and Battery Doorbell only.